RMA AND RETURNS

Would you like to register an item as RMA or return it? Send an email to info@mr-veiligness with your complaint or defect or call us on telephone number 0252-823100.
Send the item to us after receiving an RMA or return number. Pack the item in the original packaging.
An order that has been specially made to measure cannot be returned. You can always contact us to see what further options are available.
The shipment must clearly state the address details and telephone number as well as the description of the problem and the RMA number.

The consumer bears the risk for the return shipment, we therefore recommend that you send the package by registered mail and keep the proof of shipment until you have received a message from us that the package has arrived.

This online service is an efficient method to control the ‘return’ of the relevant products, ensuring visibility and traceability so that the returns process can be completed satisfactorily.